This one (1) day Training Module is designed to improve the Cashiering skillset among F&B Team Members. This Training Module can also be of benefit to individuals working in the Front-Of-House section of the F&B Department in hotel properties.
This Training Module focuses on making full use of the data gathered in the Point Of Sale (POS) System. Participants will also learn how to generate and understand the multiple reports generated by a POS. Understanding the progress your F&B establishment makes is the first step to becoming a leader in the F&B industry.
This Training Module is ideal for existing and aspiring Cashiers, Restaurant Managers and Asst Managers, F&B Supervisors and anyone in a leadership role within the F&B industry. It can also be beneficial for those wishing to take on a leadership role within the industry.
By the end of this Training Module, participants should be able to:
Session 1: Cashiering Confidence (9.00 am to 11.00 am)
Session 2: Managing The Money (11.15 am to 12.30 pm)
Lunch Break (12.30 pm to 1.30 pm)
Session 3: Cashier Reports (1.30 pm to 2.30 pm)
Session 4: Role Play (2.45 pm to 4.45 pm)
Wrap Up and Q&A (4.45 pm to 5 pm)
Materials For Training
Delivery Method
Assessment
Participants will be graded based on their participation in group discussions, practical tasks and their level of comprehension to apply concepts learned during the Training Module
Trainer
The Certified Trainer will have extensive experience in F&B leadership, team management and operations planning. The Certified Trainer will be able to provide real-world examples and insights into the F&B industry.
Follow-Up Additional Resources
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